← Back to LP-33 Sim

Refund Policy

Last updated: August 18, 2026

We want you to be satisfied with your purchase. If the software fails to function as described, or is fundamentally incompatible with your system despite meeting the stated system requirements, you may request a refund within 14 days of purchase.

Please note that by downloading and using the software, you acknowledge that your right to withdraw may be limited in accordance with Paddle's Terms of Service.

To request a refund, contact us at within 14 days of your purchase date with a description of the issue. Refund requests are reviewed on a case-by-case basis.

We encourage you to review all available product information, screenshots, and descriptions before purchasing. If you have questions about an app before buying, please contact us at .

Note: Where required by applicable law, your statutory rights as a consumer are not affected by this policy. Transactions are processed by Paddle, our authorized reseller and Merchant of Record, whose terms may also apply.